ATM process: His vs. hers
HIS
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Pull up to ATM
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Insert card
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Enter PIN and account
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Take cash, card, and receipt
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Drive away
HERS
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Pull up to ATM
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Back up and pull forward to get closer
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Shut off engine
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Put keys in purse
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Get out of car because you’re too far from machine
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Hunt for card in purse
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Insert card
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Hunt in purse for grocery receipt with PIN written on it.
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Enter PIN
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Study instructions.
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Hit “cancel”
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Re-enter correct PIN
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Check balance
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Look for envelope
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Look in purse for pen
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Make out deposit slip
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Endorse checks
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Make deposit
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Study instructions
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Make cash withdrawal
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Get in car
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Check makeup
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Look for keys
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Start car
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Check makeup
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Start pulling away
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Stop
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Back up to machine
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Get out of car
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Take card and receipt
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Get back in car
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Put card in wallet
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Put receipt in checkbook
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Enter deposits and withdrawals in checkbook
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Clear area in purse for wallet and checkbook
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Check makeup
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Put car in reverse
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Put car in drive
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Drive away from machine
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Drive 3 miles
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Release parking brake